Customer Service Agent

Smart, Simple, Human-Aware AI Support for businesses

Instant Answers, Anytime.

Starting from

$5,000

Unlock the power of AI to serve your customers around the clock.

Customer Service Agent is an AI product designed for businesses who want their potential and existing customers to access knowledge through a web chat agent.

It's your always-on digital assistant, ready to handle customer queries, reduce response times, and keep your clients engaged—on your terms.

Experience AI with a Human Touch with mySMB.com

mySMB.com is your IT and business companion—helping you streamline operations, enhance productivity, and provide exceptional customer support.

Here’s What You Get

From intelligent automation to expert support, here’s everything included to help your business thrive.

  • Scalable, Always-On Customer Engagement 


    Handle up to 50,000 customer queries annually—automated, intelligent, and always available. As your customer base grows, your AI assistant scales with you, ensuring consistent, high-quality responses at any time of day. 

  • A centralised database that powers the AI’s responses with your business’s specific information—from product details to policies and FAQs. Easily update, expand, and refine your content as your offerings evolve.

  • Automation + Expert Backup When You Need It 

    Enjoy the efficiency of AI and the reassurance of real people. Your AI agent handles routine enquiries with speed, while our expert team is available to assist with complex cases, training, and refinement. 

    You don’t have to choose between automation and service—you get both.

  • SMB-Driven Insights and Continuous Learning

    Join a community of like-minded SMBs and gain access to exclusive tools:

    • Insightful whitepapers on AI trends and SMB tech strategy

    • Invitations to live events and expert webinars

    • Peer learning from real businesses using AI effectively

    • You’re not just buying software—you’re joining a movement.

Simple, Transparent Pricing

No hidden Fees, no surprises—just clear upfront pricing that makes it easy to plan and budget

Why mySMB.com?

We know your needs. mySMB.com is designed to serve small and medium businesses—no bloated features, no enterprise complexity.

Purpose-Built for SMBs

Start small, scale smart. Bring AI into your business with confidence and clarity.

Low-Risk AI Adoption

Learn & Grow with Us

Join our community of forward-thinking SMBs and access powerful insights like:

  • AI & IT Disruption

  • Digital Worker Evolution

  • SMBs and the AI Opportunity

  • AI and the Peace of Change: Society & Tech

Be Future-Ready, Today

Let Customer Service Agent power your customer support.

Human-centred AI made for your business.