Customer Service Agent
Smart, Simple, Human-Aware AI Support for businesses
Instant Answers, Anytime.
Customer Service Agent is an AI product designed for businesses who want their potential and existing customers to access knowledge through a web chat agent.
Starting from
$5,000
Unlock the power of AI to serve your customers around the clock.
It's your always-on digital assistant, ready to handle customer queries, reduce response times, and keep your clients engaged—on your terms.
Experience AI with a Human Touch with mySMB.com
mySMB.com is your IT and business companion—helping you streamline operations, enhance productivity, and provide exceptional customer support.
Here’s What You Get
From intelligent automation to expert support, here’s everything included to help your business thrive.
-
Scalable, Always-On Customer Engagement
Handle up to 50,000 customer queries annually—automated, intelligent, and always available. As your customer base grows, your AI assistant scales with you, ensuring consistent, high-quality responses at any time of day. -
A centralised database that powers the AI’s responses with your business’s specific information—from product details to policies and FAQs. Easily update, expand, and refine your content as your offerings evolve.
-
Automation + Expert Backup When You Need It
Enjoy the efficiency of AI and the reassurance of real people. Your AI agent handles routine enquiries with speed, while our expert team is available to assist with complex cases, training, and refinement.
You don’t have to choose between automation and service—you get both.
-
SMB-Driven Insights and Continuous Learning
Join a community of like-minded SMBs and gain access to exclusive tools:
Insightful whitepapers on AI trends and SMB tech strategy
Invitations to live events and expert webinars
Peer learning from real businesses using AI effectively
You’re not just buying software—you’re joining a movement.
Simple, Transparent Pricing
Introductory Offer
$5,000/year
One-time Setup Fee
$1,000
Advance quarterly billing
No hidden Fees, no surprises — just clear upfront pricing that makes it easy to plan and budget
Why mySMB.com?
Purpose-Built for SMBs
We know your needs. mySMB.com is designed to serve small and medium businesses — no bloated features, no enterprise complexity.
Low-Risk AI Adoption
Start small, scale smart. Bring AI into your business with confidence and clarity.
Learn & Grow with Us
Join our community of forward-thinking SMBs and access powerful insights like:
AI & IT Disruption
Digital Worker Evolution
SMBs and the AI Opportunity
AI and the Paceof Change: Society & Tech
Be Future-Ready, Today
Let Customer Service Agent power your customer support.
Human-centered AI made for your business.