About Us
Simplified AI. Human Touch.
mySMB.com was created to support busy small and midsized business (SMB) owners who can’t see a clear, trustworthy path to adopting AI in a way that feels achievable, secure and practical.
Like their larger competitors, Australian SMBs want the timesaving, productivityenhancing benefits of AI. But many business owners don’t know where to start, which tools to trust, or how to apply AI in ways that genuinely help their business.
We built mySMB.com to meet SMBs where they are.
Our approach is calm, supportive and stepbystep.
We focus on helping businesses integrate AI in practical ways that reduce workload rather than adding to it. Our guidance is delivered in plain English, supported by real humans, and grounded in the tools and platforms many Australian businesses already rely on.
What makes us different
AI tools and training courses are widely available, but mySMB.com was built specifically for Australian SMBs.
The mySMB.com team combines handson expertise with a nononsense, hype-free approach to help businesses adopt AI safely, affordably and at their own pace.
We are part of Microsoft’s partner ecosystem and have extensive experience working with Microsoft technologies. These underpin many of the AI capabilities SMBs are now encountering through Microsoft 365.
Our team interacts regularly and directly with SMBs across Australia through webinars, roadshows, masterclasses and industry events, often delivered in partnership with organisations such as Microsoft and nbn® Australia. This constant, real-world feedback ensures our AI guidance remains grounded in what SMBs really need.
Our values
Practicality
Everything we deliver is designed with the goals and constraints of SMBs in mind
Human touch
Behind every tool and resource is a team of experts committed to supporting your business, answering your questions and providing the support your business needs
Simplicity
We communicate in plain English and aim to make AI easy to understand and straightforward to implement
Safety
We help businesses reduce risk through responsible AI adoption, transparency and appropriate human oversight – particularly when using enterprisegrade platforms such as Microsoft
The AI opportunity
AI is rapidly transforming how businesses of all sizes operate.
At mySMB.com, we believe Australian SMBs deserve to benefit from this shift, and to access the same powerful platforms as larger organisations, but with guidance that reflects their scale, priorities and risk profile.
AI is allowing SMBs to compete more effectively with larger competitors by removing many of the capacity constraints they’ve traditionally faced. The mySMB.com mission is to give SMBs the capability and confidence to use AI in ways that make a real difference today and into the future.
At mySMB.com, we don’t just sell you AI tools and training courses, then disappear.
We keep working with you until AI is working for your business.